Customer Care and Support
We place our customers first and strive to deliver an unparalleled customer experience. You receive a consultative, no-pressure approach when discussing the best plan for you based on your budget and driving habits. Very simply, we treat you the way we would like to be treated. It's that important to us.
Making a protection plan purchase is a tough decision. Our experienced customer care agents are committed to answering all of your questions in a simple and easy fashion. It's our goal to ensure you understand exactly what you are buying. After that we are here to help you when you experience a breakdown and need to use your plan. That's our job!
AutoNation is proud to align with Protective to offer Signature branded vehicle protection plans along with manufacturer vehicle protection plans. We review each company regularly to ensure their strength and stability. Both manufacturer and Signature vehicle protection plans protect your vehicle in the event of a major mechanical failure. Protective has been serving the auto industry since 1962 and we are proud of their record of stability and exceptional customer service.
Signature Vehicle Protection Plans are administered by members of the Protective Life Corporation group of companies. Protective traces its history back over 100 years and has been serving the vehicle service contract industry since 1962. Protective remains true to three core beliefs: quality, serving people and growth. This unwavering commitment to treating people the way we would like to be treated has been rewarded with long-term customer relationships. That says something about our stability and longevity! For our ratings information go to "About Us."
It's simple. AutoNation and Protective deliver superior products and customer support every step of the way. We work hard to make sure you have the right plan. We are there when you need to use it. We value your feedback and input. Ultimately, great companies offer excellent products, great customer service and has a history of success. And that is us!